Refund Policy

We do not offer cash back on

gift certificates but they are transferable.

Refunds are not available after services are rendered.

Late Arrival

Arriving late will limit the time for

your treatment. The next client will

start on time.

Cancellation Policy

Please allow a minimum of 24 hrs. notice to

cancel your appointment. We have the

right to: Charge you for full payment of

your missed  treatment and/or charge

you a rebooking fee. When booking a

treatment: A credit card number might be

required to hold your reservation. Please

understand that we need to be able to

accommodate clients who are on our

waiting list or those who need

a same day appointment.

Children

It is our goal to provide a quiet atmosphere.

Due to our Liability Insurance we require

that they must be accompanied by an adult

at all times.

Attire

Robes and slippers are available for client

use. During treatment, most guests disrobe

completely because they are draped and

covered with linens. We only ask you to

 undress to your comfort level

Health Concerns

Some spa services or products may not be

for you so please advise your provider with

any information you deem necessary and

they will make appropriate

choices with you.

Talking During a Treatment

It’s up to you. It’s ok to talk quietly, and

most guests find that their silence

enhances their tranquility. Whether you

feel Quiet or chatty, your therapist needs a

little feedback from you about the pressure

level, areas of special attention, and any

thing else you deem necessary to make your

treatment blissful.

Gratuity

Gratuity is not included in the

price of our services.

Comments and/or Concerns

Your provider is more than willing to listen

to your feedback. The owner is always open

to the guests’ thoughts. If necessary,

concerns will be taken care of immediately.

Feel free to like us on social media.

Please Be Courteous

To preserve the spa’s tranquil environment,

we respectfully request that you

maintain a “spa” voice.